HelpdeskHero is a modern platform for building beautiful, SEO-optimized help centers for your product or service. Whether you are a startup or an established company, HelpdeskHero gives you everything you need to create and manage support documentation that your customers will love.
What You Can Do
With HelpdeskHero, you can:
- Create a branded help center with your own logo, colors, hero text, and custom domain
- Write rich articles using Markdown or a visual editor with callout blocks, images, and YouTube embeds
- Organize with categories to group articles into logical sections with custom icons and drag-and-drop ordering
- Leverage AI to generate article content using OpenAI, Claude, Gemini, or Grok
- Optimize for SEO with automatic sitemaps, meta tags, server-side rendering, and built-in analysis tools
- Integrate via API to manage your content programmatically with a full REST API
Navigating the Dashboard
Once you log in, the dashboard is your home base. The sidebar gives you quick access to:
- Articles — view, create, edit, and manage all your help articles
- Categories — organize your content into groups
- Settings — configure your helpdesk name, slug, branding, custom domain, and AI provider
- SEO — analyze and improve your content search engine visibility
- API — generate API keys for programmatic access
Your public help center is always accessible at helpdeskhero.app/help/your-slug, or on your own custom domain if you have configured one.
Next Steps
Ready to get started? Head over to Creating Your First Helpdesk to set things up, then learn how to write your first article.