Callout blocks are highlighted sections that draw attention to important information in your articles. HelpdeskHero supports three types of callouts.
Callout Types
Info Callouts
Use info callouts for tips, notes, and helpful information:
This is an info callout. Use it to highlight tips and useful information for your readers.
In Markdown, write:
> [!info]
> Your info message here.
Warning Callouts
Use warning callouts for things readers should be careful about:
This is a warning callout. Use it when readers need to be cautious about something.
In Markdown, write:
> [!warning]
> Your warning message here.
Danger Callouts
Use danger callouts for critical information or destructive actions:
This is a danger callout. Use it for critical warnings about data loss or breaking changes.
In Markdown, write:
> [!danger]
> Your danger message here.
Using Callouts in Visual Mode
In the visual editor, click the Callout button in the toolbar, then select the type (info, warning, or danger). Type your message inside the block that appears.
Best Practices
- Use callouts sparingly — too many reduces their impact
- Keep callout text short and direct
- Choose the right level: info for tips, warning for caution, danger for critical issues
- Place callouts immediately after the relevant content they refer to